Last Updated: May 7, 2026

These Terms of Service (hereinafter referred to as the “Terms”) constitute a legal agreement between Shenzhen Chaosu Electronics Technology Co., Ltd. (hereinafter referred to as “we” or the “Company”) and you (hereinafter referred to as “User” or “you”). By visiting our official website, purchasing our products, or using our related services, you indicate that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and other relevant regulations.

Our services include providing product sales, after-sales support, technical consultation, and other related services for consumer electronics products such as game controllers, Bluetooth accessories, and multi-platform gaming devices. We reserve the right to adjust or update the scope of our services at any time, and will notify users of any significant changes through our official website.

As a user, you agree to provide true, accurate, and complete information when registering an account or placing an order, and to update that information promptly when any changes occur. You shall bear full responsibility for any losses caused by providing false information or failing to update information in a timely manner. You shall also properly safeguard your account information and password and be responsible for all activities conducted under your account.

We will provide services in accordance with these Terms and relevant laws and regulations, and will make every effort to ensure the stability and security of our services. However, we are not liable for service interruptions, delays, or errors caused by force majeure, network failures, third-party service malfunctions, or other reasons beyond our reasonable control.

You must use our services legally and compliantly, and must not engage in any activities that violate laws, regulations, or these Terms, including but not limited to infringing our intellectual property rights, disseminating illegal information, or using our services for fraudulent activities. If you violate these Terms, we reserve the right to suspend or terminate your access to our services.

We reserve the right to revise these Terms at any time. The revised terms will be published on our official website and will take effect from the date of publication. Your continued use of our services after the terms are revised constitutes your acceptance of the revised terms.

If you have any questions regarding returns or refunds, please feel free to contact us.

Shenzhen Supersup Electronic Technology Co., Ltd.

Tel: +86 15986846943
Email: support@kvidio.us

Address: 407, no. 398, GU Anlan avenue, GU Ancheng community, GU Anhu street, longhua street, Shenzhen 518000, China

Service Hours: Monday to Friday, 9:00 AM – 6:00 PM