Last Updated: May 7, 2026
Shenzhen Chaosu Electronics Technology Co., Ltd. (hereinafter referred to as “we” or “the Company”) highly values the protection of your personal information and is committed to complying with international data protection regulations, including the General Data Protection Regulation (GDPR), and relevant regional laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our official website, purchase our products, or use our services to ensure the transparency and security of your data.
We only collect personal information necessary for our business operations, including but not limited to your name, email address, phone number, shipping address, payment information, and order details. We collect this information when you register an account, place an order, contact customer service, or participate in our promotional activities. In addition, we may automatically collect non-identifiable technical information, such as IP address, browser type, and browsing behavior, to improve website performance and user experience.
The personal information we collect will only be used for the following purposes: processing your orders and delivering products, providing after-sales service and technical support, sending you product updates and promotional information (with your consent), and optimizing our products and services through data analysis. We will never use your personal information for any purpose not specified in this policy without your prior consent.
We rigorously protect your personal information and take appropriate security measures, including data encryption, access control, and regular security audits, to prevent unauthorized access, disclosure, modification, or destruction of your data. Unless required by law or with your explicit consent, we will not share, rent, or sell your personal information with any third party, except for trusted third-party service providers (such as payment processors and logistics companies) who assist us in providing services and are bound by confidentiality obligations.
You have the right to access, correct, or delete your personal information and withdraw your consent to data processing at any time. To exercise these rights, please contact our customer service team. We will retain your personal information only for the period necessary to achieve the stated purposes or as required by law.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our official website, and your continued use of our products or services after the update indicates your acceptance of the revised policy.
If you have any questions regarding returns or refunds, please feel free to contact us.
Shenzhen Supersup Electronic Technology Co., Ltd.
Tel: +86 15986846943
Email: support@kvidio.us
Address: 407, no. 398, GU Anlan avenue, GU Ancheng community, GU Anhu street, longhua street, Shenzhen 518000, China
Service Hours: Monday to Friday, 9:00 AM – 6:00 PM